She Didn’t Eat a Thing at School Today!

school lunch
It’s that time of year again and little kids are climbing onto big yellow buses, tiny hands clutching lunch boxes that are packed full with a variety of choices, with their wishful parents praying that they will “just eat something!”  But at the end of the day, especially if the child is a picky eater, parents sigh as they open the lunch box latch and see that lunch has barely been touched.

For children in feeding therapy, treatment doesn’t stop when a child is eating well in the clinic setting.  Once a child has begun to eat even a limited variety of foods, I prefer to generalize new skills to the community environments as soon as possible, even as clinical treatment continues.  The school cafeteria in the one hot spot in the community that most kids visit five times a week.  It can be a chaotic setting, as described in one of my first blog posts for ASHA, which offered some tips on how to help kids eat in the Café-FEARia.  But what can a parent do at home to encourage kids to bring a healthy lunch, even when they only eat only five to 15 foods?  Here are six tips to encourage even the most hesitant eaters to not only eat preferred foods, but phase-in eating those new options showing up in their lunchboxes:

  1. Begin with Exposure: Kids may need to see a new food multiple times before they may even consider trying it.  That means they need to see it at school too.  If you’re thinking, “But he won’t eat it, so why pack it?” remember that the first step is helping your  hesitant eater get used to the presence of that food in his lunch box again and again.  The link to this ASHAsphere post will explain more, including why food doesn’t have to be eaten to serve a purpose in food education.
  2. Pack All the Choices under One Easy-Open Lid: For my school age clients, I use a compartment or bento-style lunchbox, such as EasyLunchboxes® or Yumbox®.  Even little fingers can open the lids quickly to reveal their entire lunch, so no time is wasted when most kids in the public school system have about 20 minutes to enter, eat and exit the cafeteria.
  3. Give them Ownership in the Lunch Packing Process. Kids like predictability and need to feel a part of the process, especially when it comes to food exploration.  For my clients in feeding therapy, once they have the oral motor and sensory skills to eat a few foods, those foods get packed along with other safe choices in their lunchbox.  A child who is receiving tube feedings may still take a lunchbox if he or she is able to eat even a few foods orally.  To make them the Lunchbox Leader, we create a poster board together that has a photo of the inside of their bento box, essentially creating a “packing map.”
    Packing Map #2
    Using colored markers, I help the child list the foods they can eat with arrows pointing to where the foods go in the box. For example, the Yumbox® has compartments with fun graphics representing dairy, grains, proteins, fruit and veggies. If the child is limited to purees, we write “applesauce” next to the fruit compartment on the poster. But we also write a few more future purees that he/she just needs to be exposed to, and those show up too. Parents and kids pack the lunchbox together the night before, and the kids choose from their short lists what goes in each compartment.  If they have exactly five preferred foods and there are five compartments, then we create a rule that they need to pick a new food for at least one of the compartments.
  4. Include a Favorite, But Just Enough:  Selective eaters always eat their favorite foods first, so be sure to include their preferred food, but not too much.  Provide just enough so that you won’t be worried that they are starving, but not so much that the other less-preferred choices don’t stand a chance.  That’s why the bento boxes work so beautifully, because the individualized compartments, along with the “map” to fill them, guide the packing process.
  5. No Comments Please!  When the lunchbox comes home, resist the urge to unpack it immediately. Give everyone a chance to breathe, especially those kids with sensory challenges who have difficulty with transitions from one environment to another. When you eventually open it, no comments about the contents please!  Nothing, not positive or negative. For many kids, it creates too much focus on whether they ate or not.  That’s addressed in feeding therapy. For now, just wash it out and set it on the counter for your child to pack again later that evening.
  6. Keep Up with Other Strategies: Parents who have kids in feeding therapy understand that it’s a steady, step by step process.  Keep  up with strategies listed in this ASHAsphere post or this one and/or those recommended by your child’s therapist.

Whether you have a child in feeding therapy or a “foodie” with a palate that rivals a Top Chef, I encourage you to have all the kids in your family create a packing map and be responsible for their own lunch packing, with the kids choosing from each category while the parent provides the healthy food options and keeps the kitchen stocked.  You might be surprised to see some of your young foodie’s choices shift to the more hesitant sibling’s packing map over time!  Remember, it starts with exposure and builds from there.

Melanie Potock, MA, CCC-SLP, treats children birth to teens who have difficulty eating.  She is the author of Happy Mealtimes with Happy Kids and the producer of the award-winning kids’ CD Dancing in the Kitchen: Songs that Celebrate the Joy of Food!  Melanie’s two-day course on pediatric feeding is  offered for ASHA CEUs and includes both her book and CD for each attendee.  She can be reached at Melanie@mymunchbug.com.

What It Takes to Get SLPs and Teachers Working Hand-in-Hand

SLPscollaborate
Lately, I feel there is a division between classroom teachers and speech-language pathologists in the schools: an “us” and “them” mentality. Working parallel to one another hoping to reach the same goal is not what is best for our students. While it is true that the professions are separate, they do share a goal—student progress. I believe collaboration is the key to achieving that mutual goal.

Here are a few of the most common situations in which SLPs and teachers have opportunities to collaborate for the benefit of students, and some tips for those situations.

When a student begins to receive speech-language treatment.

The SLP can:

  • Offer a few minutes to sit down with teachers and walk them through the student’s IEP. Explain the terminology, how speech-language treatment goals will be addressed in the therapy room, and how the classroom teacher can help to target those same goals when the student is in his or her room.
  • Encourage teachers to speak candidly with speech students. The students are in the classroom more than the therapy room. They will progress further when they are supported and encouraged to use speech-language skills and techniques in all environments.

The teacher can:

  • Ask for an opportunity to view a therapy session in person or via a recording. Note hand signals and specific wording the therapist employs. Carefully listen for the correct speech sound productions. Witnessing some of the successful techniques will help when targeting these same needs in the classroom.
  • Support the SLP’s work in the classroom. Students will be motivated to use good speech and language skills when they are aware of shared expectations between the teacher and the SLP.

When the team is gathered for an IEP meeting.

The SLP can:

  • Provide teachers with a short list of items to think about prior to the meeting.
  • Encourage teachers to list areas of observed improvement or areas of need, and reference this list during the meeting.

The teacher can:

  • Speak out about concerns. Some classroom teachers seem to feel they do not know enough about speech-language treatment to comment on progress during IEP meetings. Teacher input contains vital information. Students do not always present speech-language issues in small-group settings.
  • Share in the ownership of the student’s speech/language success. The teacher is an integral part of the IEP team.

When students miss curriculum content because of pull-out services.

The SLP can:

  • Involve teachers as much as possible when creating a speech schedule. A little flexibility here can go a very long way. Be willing to adjust the schedule as needed. For example, push into the classroom for speech one week instead of pulling out, if appropriate.
  • Provide a full (HIPPA-compliant) schedule to teachers highlighting openings for make-up sessions. Keep this schedule updated as the year progresses. You can access a copy of what I use here.

The teacher can:

  • Ask the SLP if having access to lesson plans might be beneficial. Make the lesson plans available to the SLP in advance of the speech sessions.
  • Send classroom materials to be used in treatment sessions. Have a new unit in science? Send vocabulary words with your student to speech. Need help with an oral presentation for English? Send the rough draft to speech. Having trouble with basic concepts or following directions in math class? Let the SLP know. All of these things can be worked into a speech session.

Teachers and SLPs serve the needs of students in different ways, but we are all working on expanding children’s knowledge and skills. When we are cognizant of our colleagues’ needs and comfortable in our roles on the team, collaboration will be the start of something amazing: tremendous student progress.

 

Ashley G. Bonkofsky, MS, CCC-SLP, is a private-practice and school-based SLP in Utah, where her husband is stationed with the U.S. Air Force. She enjoys creating materials for teachers and SLPs and is the author of the blog Sweet Speech (sweetspeech.org). She is an affiliate of ASHA Special Interest Groups 1, Language Learning and Education; and 16, School-Based Issues.

Kid Confidential: Parent Education and Training, Part 2

dadandkid

Last month I discussed why parent education and training is important and offered tips to effectively train and educate parents.  Today I’ll be discussing how I realistically implement parent training and education.

There are two main ways in which I incorporate parent training and education: at the end of a therapy session and during real-time.

End-of-therapy session Education/Training

I typically use this type of parent education and training for older children (school-age and up) who are working on specific speech and language goals that require some traditional “drill and kill” therapy.  I will also use this type of training for young children who have been receiving speech therapy from myself for some time, long enough that parents are already familiar with implementing techniques at home.

Tips for effectively implementing end-of-session training and education:

  1.  Time management:  I ensure that I end the speech session with adequate time left (usually 10-15 minutes) to effectively educate and train parents (following the tips I shared in part one of this series).  If I feel rushed, due to numerous parent questions, parents requiring more assistance when demonstrating skills, etc. I take a mental note and end my therapy activities a bit earlier the next session so I can provide appropriate training and education.
  2. Review the session:  I then quickly review the session’s activities.  As parents are usually in the room/area where therapy is being provided they are already familiar with the activities I have provided and will quickly know and understand the goal of therapy that session.
  3. Technique(s)—Explain, Model, Take Turn, Feedback: Then, as in last month’s column, I will follow the same steps: explaining the rationale for the technique(s) used, model the technique(s), have parent(s) take their turn and provide feedback.
  4. Follow up:  I always begin the next session with follow up on how implementing the previous week’s techniques are going.

Real-Time Education/Training

This type of education and training is so effective for my very young clients (birth-5 years) as parents are such an integral part of language development at this stage, that it is necessary they are involved the entire therapy session.  This can sometimes propose a problem with there are numerous siblings present, however I tend to incorporate siblings into therapy in order to save time as well as train siblings how to use communication techniques as well.  My motto in this instance is “if you can’t beat ‘em, join ‘em!”.

Tips for effectively using Real-Time Education/Training:

  1. Techniques—Trial, Explain, Model:  The first thing I do with these young kiddos via play therapy is to trial a number of techniques.  Then I determine the most effective techniques and explain to the parent(s) the rationale for using them.  I then model the use of each technique, one by one, and demonstrate the positive effects of its use several times in a row (I strive for 5-10xs in a row to demonstrate the effectiveness to parents).
  2. Questions: I then ask the child’s parent(s) if they have any specific questions before they trial the technique. Usually they do once they realize they will be asked to perform the same technique.  If I need to provide specific step by step instructions, this is the time.
  3. Parent Model:  Then I have the parent’s take a turn using each technique a number of times (again I strive for several in a row-5 to 10xs-to build confidence).
  4. Feedback:  I provide feedback on each use of the technique.  I share the strengths that I see, I note the positive child responses, and of course address any weaknesses or modifications as needed.
  5. Make a list: For parents new to using therapy techniques, I will sometimes write a list of the techniques or the process of implementing a technique so they can refer to it between therapy sessions.  For my most basic language facilitation strategies/techniques I have created my own parent training/education handouts which you can find here.
  6. Follow up: I always begin the next session with follow up on how implementing the previous week’s techniques are going.

Yes, real-time education/training can eat up a lot of your therapy time.  However, it is time well spent as long as the training is effective and parents can demonstrate independence with the use of the chosen techniques.  In my experience, using real-time parent education/training actually brings up several questions and concerns parents either do not think of prior to our discussions or are reminded of during therapy.  It’s a wonderful way to make the connection between the parent’s ability to change their communication approach and their child’s improved language development.  The goal of course with any parent education/training is to leave the parent feeling empowered in their ability to help their child.  A small amount of training can go a long way!

Next month, I will be sharing how I use digital recording to support parent education and training.

Maria Del Duca, MS, CCC-SLP, is a pediatric speech-language pathologist in southern, Arizona.  She owns a private practice, Communication Station: Speech Therapy, PLLC, and has a speech and language blog under the same name.  Maria received her master’s degree from Bloomsburg University of Pennsylvania.  She has been practicing as an ASHA certified member since 2003 and is an affiliate of Special Interest Group 16, School-Based Issues.  She has experience in various settings such as private practice, hospital and school environments and has practiced speech pathology in NJ, MD, KS and now AZ.  Maria has a passion for early childhood, autism spectrum disorders, rare syndromes, and childhood Apraxia of speech.  For more information, visit her blog or find her on Facebook.

Interviewing Rehab Companies: How to Find an Ethical Job

jobinterview
The most frequent questions I see on forums about finding a job or interviewing are:

  • What do you know about X company?
  • What is a good hourly rate for SLP in X location?
  • What kind of questions will they ask during an interview?

These are good questions, but, given the concerns many of us have about ethical practices in skilled nursing facilities, I believe we could focus on better questions. Why? Well let’s take a look at the common questions:

What do you know about X company?
In my experience talking to therapists about ethical dilemmas, I have not come across one company that is through and through unethical. There are some really great directors of rehab who will buffer corporate productivity pressures and advocate for clinical autonomy. They are dedicated to patient-centered care. Make sure you are able to interview the person that would be your immediate supervisor.

That being said, there are some companies that foster patient-centered care from the top. I am interviewing them and featuring them on my blog Gray Matter Therapy as I am connected with them. (If you have suggestions, contact me.)

What is a good hourly rate for SLPs in X location?
I believe SLPs provide an outstanding value to their rehab teams and should be compensated appropriately, but as an advocate for patient-centered care rather than profit-centered care I think about my wage in a different manner. In talking with therapists who work for ethical companies, I find we have something in common. We get paid a little less, but we never feel pressured to work off the clock and we are allotted time to complete important non-billable tasks.

Use ASHA’s salary data as a starting point, but consider the entire compensation and benefits package. I consider my quality of life and work-life balance to be a benefit. And I feel better about myself when I can focus my energy on patient care rather than number games.

What kind of questions will they ask during an interview?
This varies drastically. Most companies asked me logistical questions such as: When can you start? Can you work weekends if required? Can you be X% productive? I have been to a few interviews where I was asked how I would handle a particular client situation. I like those questions. It is evidence to me that my interviewer cares about the quality of the therapy patients receive, rather than just the quantity.

Turn the tables: You ask the questions
Take another look at the title of this post, “Interviewing Rehab Companies.” That’s not a typo. It’s not supposed to say “Interviewing With Rehab Companies” or “How to Answer Interview Questions Perfectly.” In my previous career, I interviewed job candidates. The candidates who brought thought-out questions (writing them down is OK) were my favorite. They did a little research beforehand and thought about what they could give to the team. They were thinking about continual growth. They made great employees.

Another reason to ask questions is to learn the answer to the question I get most often: “Is this an ethical company?” The only way to find out is to ask. Ask the interviewers questions, such as:

  • How would you handle a situation when a patient is on a particular “resource utilization group” (RUG) level; however, at the end of their assessment period they have a stomach bug and don’t want to participate in therapy?
  • How are discharge dates (from each discipline and the facility) determined?
  • Will you provide an example of how activities and restorative nursing coordinate with therapy in order to best serve patients?

Your interviewer might be a little surprised if you ask tough questions. Don’t worry about this. One of three things will happen:

  • It will be a good surprise. Your interviewer will see your concern, care and critical thinking and know you’ll be a good team member.
  • They won’t like it. You might be considered someone who questions authority. You won’t get hired. That’s OK. One of the big complaints I hear from therapists is the lack of clinical autonomy they have in jobs. You’ve just screened a potential employer and avoided that situation.
  • They won’t like it, but they are desperate to fill the position. They offer you the job. That’s OK. Now you get to practice saying “no.” If the job doesn’t meet your expectations, don’t take it.

By agreeing to work only in ethical workplaces, you are advancing the bottom-up approach to affecting change. Thank you, from all of us!

If you are looking more suggestions on finding an ethical job, read the “Interviewing Tips for Finding Ethical SNFs” post at Gray Matter Therapy.

Please join us at the ASHA Convention in November for the session, “Productivity Pressures in SNFs: Bottom Up and Top Down Advocacy.” Check the program planner for details.

 

Rachel Wynn, MS, CCC-SLP,  specializes in eldercare, and, as the owner of Gray Matter Therapy, provides education to therapists, healthcare professionals, and families regarding dementia and elder care. She is an affiliate of ASHA Special Interest Group 15 (Gerontology) and an advocate for ethical elder care and improving workplace environments, including clinical autonomy, for clinicians.

Ensuring a Warm Send-Off for Your Clients

handoff

Those of us working in hospital settings hear about discharges all day long. And we track everything about them: monthly rates, handovers, discharge summaries, patient’s perceptions of them.

In the outpatient world, discharges are just as important. When the patient leaves your office, do they know what they need to do next?

No matter the setting, we health care providers have a responsibility to ensure safety and efficiency when discharging a patient from care.

What happens when discharge isn’t done well? Patients experience adverse events due to delayed or absent communication, inaccuracies in information exchange, or ineffective planning or coordination of care between providers, as found recently in a study by Gijs Hesselink and his colleagues. In fact, at least 20 percent of patients report adverse events following discharge, and least half of these adverse events could have been prevented.

So what is your discharge or “thank you, goodbye” practice?  Here are five take-aways to consider:

  • Write it down!  Discharge instructions should be written down for patient understanding, not for compliance and insurance companies.  Don’t worry about saving the trees, give the patient the recommendations/plan of care in writing.  And, if you have it available, the patient should be able to review them at any time on your secure, web-based patient portal that you have available.
  • Share your instructions/plan of care with the patient’s medical home, therapists, and those that need to know!  Handoffs are one of the biggest problems in patient care that leads to adverse events.
  • Check for comprehension!  Having the patient repeat back what they heard is essential.  Using techniques like “Teach Back” or motivational interviewing are great ways to check for comprehension.
  • Make the discharge follow-up phone callMultiple studies show that if a simple phone call is made within 48 hours of the patient being seen or discharged from the hospital, it is a win-win for everyone involved. For outpatients, not only will you keep that person as a patient, but you will get more referrals due to having a happy customer. For hospitals, research shows reduced readmission rates and significant cost savings.
  • Own the discharge process.  When the patient leaves your practice/hospital, everyone who directly and indirectly touched that patient needs to own the process.  Does the patient know when to return?  Does the patient know who to contact if they have problems?  Will the patient tell a friend about the great experience they had?

Are you already doing these five simple things to keep patients safe?  If not, consider one of these for your next Plan-Do-Study-Act (PDSA).

For additional information about discharge planning, visit leancare.wordpress.com.

Tamala Selke Bradham, PhD, CCC-A, is associate director of quality, protocols, and risk management in the Department of Hearing and Speech Sciences at Vanderbilt University. She is an affiliate of ASHA Special Interest Group 9, Hearing and Hearing Disorders in Childhood. This post was adapted from her blog leanhcare.